If a company wants AI adoption to take hold, the first thing it needs to do has nothing to do with technology. It needs to make sure employees benefit too.
If you push AI and ask employees to use it extensively, of course they’ll think it’s only a matter of time before AI replaces them. So who’s going to embrace it wholeheartedly? The company transforms and survives, but individual employees are the ones who pay the price. Nobody’s going to get behind that.
So any AI solution has to start with a fair arrangement that reassures employees and lets them share in the benefits. Without that, even the best technology will go nowhere.
That’s one reason I don’t want to work as a forward-deployed engineer (FDE). I haven’t seen a company sort these things out first.